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Privacy policy

What do we do with your information?
When you purchase products from our store, as part of the buying and selling process, we collect all required personal information from you such as your name, address, and contact details.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps about your browser and operating system to ensure any problems with the website are immediately dealt with by our IT department.

Email marketing (if applicable), with your permission, we may send you emails about our new store, specials, promotions, new products and other relevant updates.

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, we imply that you consent to our collecting of it and using it for that specific reason only.

If we ask for a secondary reason, such as marketing, we will ask you directly for your expressed consent and will provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at anytime. Please contact us at customerservice@permaproducts.com or mail us at: Perma Products, 17, 35 Paringa Road, Murarrie QLD 4172, Australia.

Disclosure
We will not disclose any of your information securely stored behind firewalls, however; If required by law to disclose your information, of if you violate our Terms and Conditions we may disclose information.

Payment
Our online payment gateway is hosted by PayPal. All your credit card and personal information provided to PayPal is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-party services
Any information, collected by third-party providers will not involve Perma Products. We suggest referring to their Terms & Conditions, and Privacy Statements. This includes links to any third-party websites via our website.

Questions and Contact information.
If you would like to contact us, access information provided to use, amend or delete any personal information we have about you, or simply want more information please contact us at customerservice@permaproducts.com or by mail at: Perma Products, 17, 35 Paringa Road, Murarrie QLD 4172, Australia.

For California Residents

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Please visit here to opt out.