We are here to help and we understand that sometimes our brand new products unfortunately get damaged on their long journey from us to you!

If for any reason you require a refund, return or replacement please contact us below so we can take care of this for you. We will usually get back to you in less than 24hrs so you can get back to the important things in life!


The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the state and territory laws.

This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket, tax invoice or receipt as the best proof of purchase, and as proof of date on which the purchase was made.

This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced. This warranty does not cover consumable items.

This warranty does not cover normal wear and tear to the products or parts.

This warranty does not cover:

  • Any defects caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
  • Any product that has not been installed, operated or maintained in accordance with the manufacturer’s operating instructions provided with the product.
  • Any product that has been used for purposes other than domestic use.